Built for Clubs Where Memberships Are the Business
Automated billing, churn prevention, member health dashboards, and configurable tiers with custom perks. Orhuk gives you everything a membership-first operation needs — without the $300/mo Mindbody bill.
Key Features
Flexible Membership Tiers
Create unlimited tiers with custom perks — discounted rates, priority access, free add-ons, guest passes, and booking credits. Each tier bills on its own cycle.
Automatic Billing & Failed Payment Recovery
Memberships renew automatically. Failed payments trigger automatic retries. After max retries, the membership pauses and the member is notified — no manual action required.
Member Health Dashboard
See active count, churn rate, renewal forecast, and at-risk members in one view. Spot trends 30 days before they become problems.
Member Self-Service Portal
Members manage their own membership, update payment methods, and see their usage history online — reducing front-desk and support requests.
Frequently Asked Questions
- Can I create a membership that includes a set number of booking credits per month?
- Yes. Membership tiers can include a monthly credit allocation — for example, 8 court hours per month. Credits refresh automatically at each billing cycle.
- Can members pause their membership?
- You control the pause policy. You can allow members to self-service pause, require staff approval, or disable pausing entirely per tier. Paused memberships stop billing for the set period.
- What happens when a membership payment fails?
- Orhuk retries the charge automatically (you set the retry schedule). After max retries, the membership pauses and the member receives an email to update their payment method. You see all flagged accounts in your dashboard.
- Can I run both annual and monthly memberships at the same time?
- Yes. Create separate tiers for monthly and annual billing cycles. Members pick what works for them at signup. Billing runs on each tier's cycle independently.
- How does the member health dashboard work?
- The dashboard shows active member count, new members this period, lapsed members, churn rate, and a 30-day renewal forecast. You can drill down on any at-risk segment to see individual profiles.