How to Run a Tennis Club Year-End Membership Drive

How to Run a Tennis Club Year-End Membership Drive

2026-10-01 · 7 min read

The playbook for filling open membership slots before January 1 — who to target, how to price your offer, and the five-email sequence that converts expiring annual members and active drop-in players.

Every January 1, a large share of annual memberships expire — and for most tennis clubs, that is also when Q4 court demand peaks before the outdoor season closes across northern markets.

October is the one month where three conditions align that almost never do: courts are active so members see the value of their membership daily, the January 1 renewal date is close enough to create real urgency, and players who went quiet over summer are weighing whether to come back indoors.

Miss this window and your January looks like this: members who forgot to renew call asking about pricing, drop-in players who spent all fall deciding find memberships are full, and Q1 starts with fewer paying members than you budgeted for.

Run the campaign in October and that same January looks like this: most renewals already locked in, a short waitlist of new members ready to fill any gaps, and recurring revenue confirmed before courts go quiet in late December.

The 27.3 million Americans who played tennis in 2025 — a sixth consecutive year of growth, with adults 35 and older driving 95% of the increase — includes a large cohort of regular players still deciding which club to commit to annually.<sup>[1]</sup> Tennis clubs that convert those players to annual members in Q4 build compounding revenue that carries through 2027. This is the playbook.

Configuring Your Year-End Membership Tiers in Orhuk

Before sending a single email, your membership structure needs to be ready to accept enrollments.

In Orhuk, go to Memberships → Membership Levels. Review each active tier and confirm four things:

1. Capacity cap is set. If your Gold tier is capped at 80 members, confirm the current count and how many open spots remain. Open spots are your campaign inventory — know the exact number before you advertise it.

2. Annual billing cycle is correct. If memberships run calendar-year (January 1 through December 31), confirm the next renewal date is set to January 1, 2027. If you plan to offer pro-rated entry for members joining in November or December, note the monthly equivalent so your checkout page communicates it clearly.

3. Waitlist is enabled. Turn on the waitlist toggle for any tier that might fill during the drive. A visible waitlist count — "12 players waiting for Full Membership" — is a stronger conversion signal than any discount you could offer.

4. Booking windows are differentiated by tier. Annual members should be able to book courts 24 to 48 hours ahead of drop-in players. This is the most cited membership benefit at tennis clubs. Confirm it is configured under Resources → Booking Rules before you include it in campaign emails.

This setup takes 20 minutes. Skipping it means your first email drives interested members to a checkout flow that does not match what you promised. For guidance on how to price each tier, see the [Tennis Club Membership Tiers Guide](/blog/tennis-club-membership-tiers-guide).

Who to Target: Three Segments That Convert

A year-end drive works best when it reaches three distinct groups, each with a different message — not a single blast to your full contact list.

Segment 1 — Expiring annual members (highest priority). Players whose annual memberships expire in November or December. These are the easiest close in the campaign: they know the club, they are playing now, and they just need a reason to lock in before the deadline. In Orhuk, filter under Members → Membership Status: Active, Renewal Date: October 31 – December 31. Most clubs find the majority of expiring members renew when reminded 45 days before expiration with a specific deadline attached.

Segment 2 — Active drop-in players. Players who have booked courts or purchased day passes in the last 60 to 90 days but hold no active membership. They are already voting with their time and money — they have not committed to a tier yet. Filter under Customers → Booking History: Last 90 Days, Membership: None. For these players, the conversion argument is concrete math: "You have played 11 times this fall. At $18 per session that is $198. An annual membership runs $149."

Segment 3 — Lapsed members (1–4 months). Former members who cancelled between June and September — the typical summer falloff at clubs with strong outdoor seasons. Filter via Customers → Membership Status: Cancelled, Date: June 1 – September 30. This segment converts at a lower rate but responds well to a "here is what has changed since you left" framing. The full re-engagement playbook for this group is in the [Tennis Club Lapsed Member Win-Back guide](/blog/tennis-club-lapsed-member-win-back).

Run each filter in Orhuk before building your offer. Understanding who you are talking to determines the subject line, the value argument, and the call to action for each email in the sequence.

Setting Up Your Promotional Offer and Promo Code

The year-end offer needs to answer one question clearly: why enroll now instead of waiting until January?

Three structures that work for tennis clubs:

Early-bird rate lock. "Lock in 2026 pricing before it increases January 1." This works best when you actually plan a price increase — configure it under Pricing → Pricing Tiers before the campaign launches. Members who renew by November 30 keep the 2026 rate; anyone who waits pays the new rate in January. This converts well because the consequence is real and tied to a specific date.

First-month-free promo code. "Join by November 30, your first month is on us." In Orhuk, go to Pricing → Promotions → New Promo, set the type to "First Period Free," assign a code such as TENNISQ4, and set an expiry date of December 1 at midnight. The code can be dropped in emails, posted on your booking site, and shared at the front desk.

Bonus add-on. "Enroll before November 30, get a $30 pro shop credit." Create the credit as a session pack or gift card type in Orhuk, then apply it to each member who enrolls during the campaign window. This works well for clubs with an active pro shop because the bonus drives both the membership conversion and a return visit, rather than reducing membership revenue directly.

The early-bird rate lock typically converts the best because it ties urgency to a genuine consequence rather than a manufactured discount. Whatever you choose, confirm the promo code is live and the expiry date is correct before Email 1 goes out. See the [Tennis Club Member Retention Software guide](/blog/tennis-club-member-retention-software) for how these offers fit into a broader annual retention strategy.

The Five-Email Enrollment Sequence

Five emails across October and November run the campaign for all three segments.

Email 1 — October 1: Announce the window. Subject: "Your [Club Name] membership for 2027 — here is what is new." Send to all three segments. Cover court improvements, new coaching staff, or programming changes for 2027. Call to action: "Renew or join early by November 30." Keep it under 200 words — this email sets context, not urgency.

Email 2 — October 15: Value proof for drop-in players. Subject: "You have played [X] times at [Club Name] this fall." Send only to Segment 2. Personalize with actual booking count from Orhuk. Show the math — their actual spend versus an annual membership cost. No hard offer yet; the numbers do the work.

Email 3 — October 29: Social proof for expiring members. Subject: "[First name], [X] peak slots are already reserved through January." Send to Segment 1. Use real occupancy data from Orhuk analytics. A specific figure — "61 of 72 Saturday morning peak slots already claimed by renewing members" — is worth ten paragraphs of copy.

Email 4 — November 12: Offer deadline reminder. Subject: "18 days left to lock in 2026 pricing." Send to all contacts who have not yet renewed or enrolled. Include the promo code or pricing deadline. One short paragraph and one clear button.

Email 5 — November 25: Five-day warning. Subject: "5 days left — [Club Name] rates increase December 1." Send only to Segment 1 and anyone who opened Email 4 but did not convert. One to two sentences, the deadline, the link.

For building and scheduling these sequences, see the [Tennis Club Email Marketing guide](/blog/tennis-club-email-marketing). For the automated individual renewal workflow that handles renewals after this campaign closes, see [Tennis Membership Renewal Automation](/blog/tennis-membership-renewal-automation).

Tracking Enrollment and Campaign Performance

Check two reports weekly from launch through November 30.

Memberships → Membership Activity in Orhuk shows new enrollments by tier and by day. A healthy campaign produces a flat start in October, rising momentum around Emails 3 and 4, and a spike in the final five days. A flat line through all of October means emails are not reaching inboxes or landing in spam — check subject lines, sending domain, and delivery before Email 3 goes out.

Analytics → Revenue Overview shows monthly recurring revenue against your Q4 goal. Annual memberships generate lumpy cash: expect a revenue spike in late November as enrollments process. Set a numeric target before launch — "50 annual renewals by November 30" — and compare weekly against actuals.

Three metrics to log from each campaign: enrollment conversion rate (new memberships divided by unique email recipients), segment conversion rate (which group converted at the highest rate), and average days to conversion (how many days after Email 1 most enrollments happened). Run this campaign once and you have a baseline. Run it next year with the same sequence and your prior-year data and you have a system — one that locks in court capacity before January 1, year after year.

For a full overview of the booking, billing, and scheduling features that back up a membership program of this scale, see the [Tennis Club Management Software: A Buyer's Guide](/blog/tennis-club-management-software-guide).

Related guides

- [Tennis Club Management Software: A Buyer's Guide](/blog/tennis-club-management-software-guide) - [Tennis Club Membership Tiers Guide](/blog/tennis-club-membership-tiers-guide) - [Tennis Membership Renewal Automation](/blog/tennis-membership-renewal-automation) - [Tennis Club Email Marketing: Fill Courts & Keep Members](/blog/tennis-club-email-marketing) - [Tennis Club Member Retention Software Guide](/blog/tennis-club-member-retention-software) - [Tennis Club Lapsed Member Win-Back: 4-Email Guide](/blog/tennis-club-lapsed-member-win-back)

Sources

[1] USTA 2026 U.S. Tennis Participation Report — 27.3 million Americans played tennis in 2025, sixth consecutive year of growth; adults 35+ drove 95% of growth; 4.9 million new players. usta.com/en/home/stay-current/national/tennis-participation-continues-to-surge-with-six-consecutive-yea.html

Frequently Asked Questions

When should I launch a tennis club year-end membership drive?
Launch in early October — at least eight weeks before annual memberships reset on January 1. That window gives members time to plan financially while still creating urgency around a November 30 deadline. In Orhuk, you can configure capacity caps, promo codes, and booking access rules before your first email goes out so every link sends members to a working checkout flow. CourtReserve supports membership tier management and now includes built-in email campaigns, though multi-step sequenced sends typically require an external tool as of mid-2026. PlayByPoint includes a branded app with marketing features, though pricing scales with plan tier.
What's the best offer for a tennis club year-end membership drive?
Orhuk's Pricing → Promotions module supports three effective structures: a time-limited rate lock (renew by November 30, keep 2026 pricing), a first-month-free promo code, or a bonus add-on such as a pro shop credit. For most tennis clubs, the early-bird rate lock converts best because it ties urgency to a real upcoming price change rather than a manufactured discount that erodes per-member revenue. Promo codes are faster to configure in Orhuk and easier to track for clubs that want to avoid adjusting their full pricing tier structure before the campaign period ends.
Which tennis club software supports year-end membership enrollment drives?
Orhuk handles the full workflow in one system — membership tier configuration with capacity caps and waitlists, promo codes with hard expiry dates, analytics segmented by membership status, and member export for email sequences — starting free with Pro at $19.99 per month. CourtReserve covers court reservations, membership management, and now has native email campaigns, though advanced multi-step automations typically require an external email platform such as Mailchimp as of mid-2026. PlayByPoint offers a branded app with member communication features, though its POS and advanced reporting are reserved for higher-tier plans.