
2026-10-02 · 7 min read
January brings the biggest wave of new pickleball players of the year. Here is how to design an intro offer, configure court capacity in Orhuk, and turn resolution players into year-round members.
Every January, pickleball clubs face the same window: the calendar flips, resolution players show up with brand-new paddles, and courts fill at twice their November rate. Most clubs are not ready for it.
The operators who convert that surge into durable membership revenue — instead of a one-month attendance spike — do three things before January 1: they have an intro offer running, capacity configured, and an automated follow-up sequence loaded. The clubs that wing it in January find that new players try one session, decide the sport is not for them without proper instruction, and disappear before February.
The 24.3 million Americans who played pickleball in 2025 — a 22.8% year-over-year increase with 4.5 million new entrants in the last year alone — are not all showing up in January, but the seasonal spike is real.<sup>[1]</sup> January traffic at courts in cold-weather markets can run 30 to 40% above October levels, driven by New Year resolution players who have never touched a paddle.
This guide covers what to build before that window opens.
Resolution players are fundamentally different from your existing member base. They are not skill-building toward a goal — they are testing whether this is a hobby worth committing to. Two things determine whether they become members: how difficult the first two sessions feel (easier than expected means they stay), and whether someone or something follows up after session one.
Without a structured intro pathway, new players typically drop out by week three. They come once, feel lost on the court, and quietly stop showing up. No refund is requested because most intro sessions are inexpensive. But the potential membership revenue — $30 to $80 per month, annualized — is gone.
The operator's job in January is not to manage the surge. It is to convert it. That means having the right intro offer, the right court capacity reserved for beginners, and a 90-day follow-up sequence that guides new players into your standard membership tiers. Build those three things before December 31 and January runs itself.
For a full overview of the scheduling and membership configuration that underpins a multi-program facility, see the [Pickleball Facility Management Software: The 2026 Operator Guide](/blog/pickleball-facility-management-software).
The intro offer needs to lower the barrier for someone who has never played — or who played once at a company outing two years ago — to book their first real session at your club.
Three formats that work:
New Player Pack. A discounted bundle of three beginner sessions, court rental, and equipment loan. Priced 20 to 30% below full session pricing. This is the most common format because it commits the new player to at least three visits — enough to build basic competence and start recognizing other players.
First Month Free. Zero-barrier entry into a monthly membership, with the second month billed automatically. Converts well when your monthly membership has a clear value proposition — priority booking, free court time, access to clinics — that the free month demonstrates before the charge hits. This only works if your cancellation flow is simple: a player who feels trapped will dispute the charge.
Intro Clinic and Membership Bundle. A 4-week beginner clinic plus a 30-day complimentary membership, sold as a single SKU at one price. Higher absolute dollar, lower perceived risk. Works well for clubs with an active teaching program.
In Orhuk, configure your chosen offer under Memberships → Membership Levels. Set the introductory tier, assign capacity (how many new players per week), and enable automatic progression — after the intro period, the player receives an email prompting them to convert to a standard membership.
For more on intro tier design and the pricing logic behind each format, see [Pickleball Club Intro Trial Membership](/blog/pickleball-club-intro-trial-membership).
A January surge without reserved capacity for beginners produces one outcome: beginners land on intermediate courts, get overwhelmed, and leave. Reserve two to three court-hours per day, Monday through Saturday, for beginner-only play throughout January. Mark these courts in Orhuk under Resources with a type indicator ("Beginner Courts") and configure booking rules to restrict access to intro-tier members only. Intermediate and advanced members book other courts; no overlap.
A waitlist for beginner slots is not just logistics — it is marketing. A visible waitlist count on your booking page signals that your club has real demand and that new players should commit quickly. In Orhuk, enable the waitlist toggle on the beginner court resource type and let the number speak for itself.
Four configuration items to complete before December 31:
1. Intro membership tier created. Name, price, session count or duration, and capacity cap set in Memberships → Membership Levels.
2. Beginner courts reserved. Court-hours labeled and booking rules restricting access to intro-tier members only, set in Resources → Booking Rules.
3. Promo code active. If running a discount — "NEWYEAR27" for example — create it under Pricing → Promotions with an expiry date of January 31 at midnight. Include it in your email campaign, front desk script, and booking site banner.
4. Onboarding sequence loaded. Build a 3-email series in Messaging → Email Center: Email 1 at enrollment (welcome and next session link), Email 2 at Day 7 (beginner clinic schedule), Email 3 at Day 21 (upgrade prompt with standard membership pricing). Set the trigger to intro tier enrollment and the timing to day 0, day 7, and day 21.
This checklist takes under two hours to configure. Most clubs skip it because January looks fine — courts are full, energy is high, and first-week revenue looks strong. The retention math looks different by March.
For a step-by-step guide to the full new-member onboarding workflow, see [Pickleball Club Member Onboarding Workflow](/blog/pickleball-club-member-onboarding-workflow).
The average resolution player makes their decision about a club by week four. Before that, they are in a state of active evaluation — open to reasons to commit, equally open to reasons to stop. Your job during those four weeks is to give them three things: competence (they can sustain a rally), community (they recognize a few names), and a clear path forward (they know what membership costs and what it includes).
Competence comes from structured beginner sessions — not open play, where new players spend most of the time watching more experienced players. Schedule two beginner-specific sessions per week in January, run by a staff member or club pro whose job is positive reinforcement. For curriculum guidance, see [Pickleball Beginner Program Management](/blog/pickleball-beginner-program-management).
Community comes from structure. After a new player's second session, send a short message with the schedule for next week's sessions, the coach's name, and a note about other players at a similar level. A new player who recognizes two names on a court has a social reason to return independent of the sport itself.
The path forward is the Day 21 email. By week three, a player who has come twice and met a few people is ready to decide. Your upgrade prompt should do one thing: show them exactly what the next tier costs, what it includes, and how to sign up. For pricing structure guidance, see [Pickleball Membership Pricing Guide](/blog/pickleball-membership-pricing-guide).
Orhuk handles January surge operations end to end — intro membership tiers with capacity caps and waitlists, promo codes with hard expiry dates, beginner court reservation rules, and automated email onboarding sequences — starting free, with Pro at $19.99 per month. Configuration for a January campaign takes under two hours once the platform is set up.
CourtReserve covers court scheduling and membership management well. Multi-step email automation typically requires an external tool such as Mailchimp as of mid-2026; beginner court segmentation is handled through court type configuration.
Upper Hand offers scheduling and membership tools with a focus on sports training organizations. Email automation is available on higher-tier plans; clubs evaluating it should confirm which automation features are included at their plan level before the January window.
- [Pickleball Facility Management Software: The 2026 Operator Guide](/blog/pickleball-facility-management-software) - [Pickleball Club Intro Trial Membership](/blog/pickleball-club-intro-trial-membership) - [Pickleball Beginner Program Management](/blog/pickleball-beginner-program-management) - [Pickleball Membership Pricing Guide](/blog/pickleball-membership-pricing-guide) - [Pickleball Club Member Onboarding Workflow](/blog/pickleball-club-member-onboarding-workflow)
[1] Sports & Fitness Industry Association (SFIA) — 2026 Pickleball Single Sport Report: 24.3 million Americans played pickleball in 2025, 22.8% year-over-year growth, 4.5 million new players. sfia.org/resources/sfia-releases-2026-pickleball-single-sport-report-team-sports-reports-to-follow